Shipping policy

We currently provide delivery services within Afghanistan only.

Order Processing

All orders are reviewed and confirmed before preparation. Processing times may vary depending on the product, location, and availability.

Delivery Time

Most orders are delivered within the agreed timeframe communicated during order confirmation. Delivery times may vary based on the destination city, weather conditions, holidays, or other unforeseen circumstances.

Delivery Confirmation

For many orders, we provide delivery confirmation, including photos or videos when available and appropriate.

Recipient Availability

Customers are responsible for providing accurate recipient information. If the recipient is unavailable at the time of delivery, our team will make reasonable efforts to arrange a new delivery time.

Special Occasions

During holidays, special events, and peak seasons, delivery times may be longer than usual. We recommend placing orders in advance for important occasions.

Order Changes and Cancellations

Requests to modify or cancel an order should be made as soon as possible. Once an order has been prepared or dispatched, changes or cancellations may not be possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team. We are available 7 days a week to assist you.